General
Orders received by 12 pm Eastern Time are shipped the same day. If you have any concerns with your order process please contact our customer care team immed...
Thu, Dec 19, 2019 at 10:00 AM
For your convenience, we ship most orders via UPS, FedEx Ground, FedEx Home Delivery or USPS. Larger orders may ship via LTL carrier. If you have any questi...
Tue, Mar 10, 2020 at 8:32 AM
We offer free standard shipping in the contiguous United States. If you want to receive the order faster than 2-5 business days, you can upgrade the shippin...
Tue, Mar 10, 2020 at 8:32 AM
Online purchases can be shipped to destinations within the contiguous United States. Please call our customer care team for shipping rates outside of the US...
Thu, Dec 19, 2019 at 10:53 AM
Yes, the shipping address can be different from the billing address. For security reasons, Black Diamond Coatings may request to verify the address with th...
Thu, Dec 19, 2019 at 12:19 PM
Once the order has been processed has been fulfilled for shipment, the order cannot be cancelled. If approved, we would then go through the refund process. ...
Tue, Mar 10, 2020 at 8:35 AM
Unfortunately, the shipping address cannot be changed after the order has been placed. If you have any concerns about an order that has already been placed,...
Thu, Dec 19, 2019 at 12:51 PM
Your credit card will be charged when you place the order. After your order is process you will receive an order confirmation number on screen and also by e...
Thu, Dec 19, 2019 at 12:57 PM
Unfortunately, we cannot to ship to post office boxes at this time. If you have any questions, please call our customer care team, 800-270-4050.
Thu, Dec 19, 2019 at 1:02 PM